Superior quality starts with the design and manufacture of our products and continues through every interaction beyond, including when you need product support, need to request service, or to order replacement parts and accessories. Let’s get you what you need, so you can get back to delivering outstanding patient care.

Service & Product Support   Order Parts

Customer Support – North America

Computer Workstations
800.437.6633
Parts.Support@capsahealthcare.com

Medication/Medical Carts
800.437.6633
Parts.Support@capsahealthcare.com

NexsysADC & FirstDose
(NexsysADC emails answered during business hours)
844.378.3673
Nexsys.Support@capsahealthcare.com

Kirby Lester Automation
800.243.2465
TechSupport@capsahealthcare.com

Customer Support – International

Cart Ordering, Service Parts and Basic Trouble Shooting support:
Intl.Support@CapsaHealthcare.com

Technical Support and Warranty Issue support:
Field.Service@CapsaHealthcare.com

Pharmacy Automation formerly Kirby Lester support:
TechSupport@CapsaHealthcare.com

NexsysADC Technical and Pre-Sales support
Nexsys.intl.support@capsahealthcare.com

Service Level Objectives

You can rely on Capsa Healthcare’s experienced team of service and support professionals to ensure your complete satisfaction 24 hours a day, 7 days a week. This ‘always open’ approach to customer service and support is what you deserve as a healthcare provider because we know your facility is never closed.

 

Online Store

In need of part components, accessories or supplies for your
Capsa product, find what you need at ShopCapsa.com:

  • Parts to keep you running
  • Accessories to optimize organization
  • Supplies to streamline workflow
  • Kirby Lester parts and accessories

Comprehensive Warranty

Capsa Healthcare believes in our products and their ability to deliver reliable performance as promised. In addition to our standard benchmark warranties for superior workmanship, materials, and assurance against manufacturer defects, Capsa gives you flexibility in crafting an extended warranty program that is best for your facility.

See the Capsa Warranty