Service & Product Support
Superior quality starts with the design and manufacture of our products and continues through every interaction beyond, including when you need product support, need to request service, or to order replacement parts and accessories. Let’s get you what you need, so you can get back to delivering outstanding patient care.
Customer Support – North America
NexsysADC & FirstDose
(NexsysADC emails answered during business hours)
Kirby Lester Automation
Customer Support – International
Cart Ordering, Service Parts and Basic Trouble Shooting support:
Technical Support and Warranty Issue support:
Pharmacy Automation formerly Kirby Lester support:
NexsysADC Technical and Pre-Sales support
Service Level Objectives
You can rely on Capsa Healthcare’s experienced team of service and support professionals to ensure your complete satisfaction 24 hours a day, 7 days a week. This ‘always open’ approach to customer service and support is what you deserve as a healthcare provider because we know your facility is never closed.
In need of part components, accessories or supplies for your
Capsa product, find what you need at ShopCapsa.com:
- Parts to keep you running
- Accessories to optimize organization
- Supplies to streamline workflow
- Kirby Lester parts and accessories
Capsa Healthcare believes in our products and their ability to deliver reliable performance as promised. In addition to our standard benchmark warranties for superior workmanship, materials, and assurance against manufacturer defects, Capsa gives you flexibility in crafting an extended warranty program that is best for your facility.