Pharmacy operations are rapidly transforming, and organizations are turning to central fill pharmacy automation to maintain a competitive edge.

Automation has become critical for enhancing efficiency, accuracy, and patient satisfaction while addressing staffing shortages and spiraling costs. Capsa Healthcare stands at the forefront of this transformation, offering tailored solutions that redefine the standards of central fill pharmacy operations. This distinctive approach to pharmacy automation meets the unique needs of healthcare providers, mail-order pharmacies, and central distribution services, ensuring a seamless, scalable, and sustainable solution.

Understanding Central Fill Pharmacy Automation

Central fill pharmacy automation consolidates prescription filling processes in a centralized location, leveraging advanced technology to automate dispensing for oral solids and unit-of-use medications. Automation streamlines every step of prescription fulfillment, including labeling, verification, packaging, and sorting to locations. This model aims to improve prescription accuracy and lower operational costs while reducing the workload on outpatient and retail pharmacies.

The Capsa Difference

Capsa Healthcare designs its systems from the ground up, focusing on the unique needs of its clients. In a recent interview, Capsa’s Director of Product Line Management for Pharmacy Automation, Pablo Arias, outlined what sets Capsa apart, “We are innovators in a way that we develop solutions specific for central fill. They are not modified solutions from retail to adopt them for central fill, which leads to efficiencies that only these types of solutions can provide throughput reliability, scalability to support future growth, and uptime availability.”

Capsa eschews the “one-size-fits-all” approach. We design each solution to reflect the client’s unique operational DNA, not just meeting but exceeding efficacy, accuracy, and patient safety expectations.

Capsa Healthcare sets itself apart by delivering solutions and redefining the core of pharmacy automation. This distinct advantage comes from Capsa’s in-depth industry knowledge and an unwavering commitment to excellence. Arias said, “We are probably the only company out there that can supply our solutions to fulfill all possible customer needs, a one-stop shop. Whether a customer needs oral solids, unit-of-use, or pouch dispensing, we can provide our own solution to fulfill that need.”

Tailored Solutions from the Ground Up

Capsa’s methodology begins with a comprehensive needs assessment, resulting in a solution that is not just a fit but a strategic enhancement to the pharmacy’s operations. Every aspect of the system design is evaluated through the lens of the client’s operational needs. This means considering every workflow, space constraint, and future growth potential to engineer a system that is not merely an automation tool but a strategic asset that enhances operational dynamics and propels pharmacies to new levels of excellence.

Technology and Innovation

Capsa Healthcare enjoys a rich history of technological innovation and continuous growth.

Our Kirby Lester and RoboPharma products pioneered central fill automation solutions. Our Kirby Lester product line revolutionized pharmacy operations with its ground-breaking tabletop counting technology, setting a new standard for speed and accuracy in prescription filling. Meanwhile, RoboPharma has been at the cutting edge of high-volume pharmacy automation for three decades, including designing and deploying the first central fill pharmacy site in Europe. RoboPharma is known for its unparalleled throughput and reliability for central fill and mail-order pharmacies. This is why the Netherlands relies on RoboPharma to process 70% of prescriptions for its 17.7 million residents.

Together, these automation solutions exemplify Capsa’s dedication to delivering innovative solutions that cater to the evolving needs of the healthcare industry, ensuring our partners can achieve operational excellence with superior throughput and efficiency.

Innovation is integral to every solution we design, from inventory management to robotics and automated systems designed for the specific demands of high-volume operations. By integrating and expanding these advanced technologies, Capsa provides a seamless, scalable infrastructure that empowers pharmacies to process more prescriptions with greater accuracy and reduced labor requirements.

Our approach enhances the profitability of central fill operations and offers the flexibility to adapt to future challenges, underscored by our ongoing analytics, maintenance, and on-site support. Capsa’s dedication to technological advancement ensures that our partners benefit from a comprehensive purpose-built solution that simplifies complexities and exceeds their operational needs, providing scalable growth potential.

Partnership and Collaboration

Capsa partners with clients with a collaborative approach that extends beyond the initial design and installation to include ongoing support, training, and system upgrades. We approach every solution design from the point of view we call C.A.P.S.A.:

• CUSTOMER-FOCUSED

  Our clients are at the heart of everything we do, and our services extend beyond the initial design and installation to include continuous, personalized support and training.

• ACCOUNTABLE

  As the architects of each component in our central fill solutions, we are responsible for the success of each project. If there’s an issue, there’s no finger-pointing, and we’ll be there to ensure everything is done right. 

• PERFORMANCE-DRIVEN

  Capsa is committed to continuous improvement and operational excellence, with open lines of communication and regular system assessments. 

• SUGGESTIVE IN INNOVATION

  We proactively recommend enhancements and leverage our extensive history of technological development to keep our clients at the forefront of pharmacy automation.

• ADVISORY IN OUR RELATIONSHIPS

  Our commitment to advising and supporting our clients every step of the way, ensuring performance, results, and success through on-site advisory services, reinforces our role as trusted advisors.

This commitment to the C.A.P.S.A. principles cements Capsa’s role as a vendor, trusted advisor, and partner in the continuous pursuit of operational excellence. In Capsa’s philosophy, the journey doesn’t end with the deployment of a solution; it merely transitions into a new phase of ongoing support and collaborative growth.

The Impact of Capsa’s Approach

Capsa’s tailored approach to central fill pharmacy automation has profound implications. Clients report significant improvements in prescription filling accuracy, operational productivity, and staff satisfaction.

Capsa’s approach transforms central fill operations by enabling more prescriptions to be processed in less time, with reduced manual input, and significantly improves operational uptime. Capsa provides ongoing analytics and maintenance, including on-site support, significantly increasing the profitability and uptime of central fill operations. This approach reduces organizational complexities, streamlines operations, and enhances service delivery.

See the full impact of Capsa’s Central Fill Pharmacy Solutions

A Paradigm Shift in the Industry

Capsa Healthcare prioritizes bespoke solutions, technological innovation, advanced analytics, and collaborative partnership. Capsa is committed to advancing healthcare through tailored, technology-driven solutions, ensuring its clients are well-equipped to meet future challenges and opportunities.

If you are looking for a tailored solution for your central fill or mail-order pharmacy, Capsa can help you achieve operational excellence with superior accuracy and efficiency. Reach out now to start a dialogue about your custom solution.